Delivery Speed
How fast we produce and ship, what it costs by province, and how tracking works.
Every order is produced here in Canada, then handed to a courier for delivery across the country. Here's what to expect at each stage, and what to do if something looks off along the way.
Production time
We aim to fulfill every order — printing, pressing and packing — within 1-4 business days of it being placed. Complex artwork, larger volumes or an address correction can push that by a day; we'll email you if yours is going to run past this window.
Shipping across Canada
Once an order leaves our facility, transit time depends on where it's headed.
Ground shipping
- ON, QC, NB: 1-2 business days
- MB, SK, NS, NL, PE: 2-4 business days
- AB, BC: 3-5 business days
Express shipping
- All provinces: 1-2 business days
Ground shipping is billed at a flat rate by region:
- ON, QC, NB, NS, NL, PE: $14.99 CAD
- AB, SK, MB: $19.99 CAD
- BC: $24.99 CAD
Orders over $199 CAD ship free, anywhere in the country, and local pickup is available too — choose "Pick-Up" as your shipping method at checkout to collect your order from our Dollard, QC warehouse instead of waiting on a courier. Express rates are calculated at checkout once you've entered an address.
We don't currently ship to the Northwest Territories, Yukon or Nunavut.
Secure shipping — $5.99 CAD
Add signature-required delivery to any order: the courier won't leave the package unless someone signs for it. Select "Secure Shipping" at checkout. It's worth adding whenever a lost or stolen package would be hard to make right before your customer notices.
Tracking
A tracking number is generated the moment your order ships and syncs automatically to the Shopify order — no separate lookup, no manual entry. You'll see it on the order in your Shopify admin as soon as the courier scans the package.
Delays & questions
Weather, customs and courier volume can occasionally push a delivery past its estimate, especially around holidays. If a package is running late, or you need to change an address after production has already started, contact us and we'll look into it. For everything else — pickup, packaging, what happens if a shipment goes missing — check the FAQ first; most delivery questions are already answered there.